FAQ

Can I leave the projector outside?

Yes – the Firefly projector housing is IP65 waterproof. The power adapter is IP44 (splash-proof), so keep it off the ground and away from standing water.

How much does one projector cover?

About 50–100 m² depending on distance. Move it further back for a bigger display, closer for a denser one.

Which plug will I receive?

The one you choose at checkout: EU, UK, US or AU.

How long does delivery take?

Orders are processed within 1–3 business days. You'll receive a tracking number by email once your order ships. You can follow it on our Track Your Order page.

Is shipping free?

Yes – every order ships with free tracked delivery.

What is your money-back guarantee?

Every order is covered by a 30-day money-back guarantee, counted from delivery. Email us within 30 days to request a return and full refund.

What if my order arrives damaged?

Email us a photo or short video and we'll send a replacement or a full refund at no cost to you.

How can I contact you?

Use our contact form and we'll reply within 24 hours.